Privacy Policy
Effective Date and Last Updated: January 1, 2026
Rapidsend, LLC ("Rapidsend", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rpidsend.com and use our Services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the Services includes:
Personal Data. Personally identifiable information, such as your name, email address, telephone number, and company name, that you voluntarily give to us when you register with the Services or when you choose to participate in various activities related to the Services. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Services.
Payment Information. When you make a purchase, we collect payment method information (e.g., credit card details) through our secure payment processors. We do not store full credit card numbers on our servers. All payment data is stored by our payment processor and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Email Campaign Data. With your authorization, we may access and store your email contact lists, campaign metrics, sender information, and engagement data to provide our email marketing services. We do not store your email account password. You may revoke our access at any time through your email service provider account settings.
Derivative Data. Information our servers automatically collect when you access the Services, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Services.
Mobile Device Data. Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Services from a mobile device.
Third-Party Data. Information from third parties, such as personal information or network contacts, if you connect your account to the third party and grant the Services permission to access this information.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:
- Create and manage your account.
- Compile anonymous statistical data and analysis for use internally or with third parties.
- Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Services to you.
- Email you regarding your account or order.
- Enable user-to-user communications.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Services.
- Increase the efficiency and operation of the Services.
- Monitor and analyze usage and trends to improve your experience with the Services.
- Notify you of updates to the Services.
- Offer new products, services, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of the Services.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights. If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers. We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications. With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users. If you interact with other users of the Services, those users may see your name, profile photo, and descriptions of your activity.
Online Postings. When you post comments, contributions or other content to the Services, your posts may be viewed by all users and may be publicly distributed outside the Services in perpetuity.
Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to the Services and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. Cookies and Tracking Technologies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Services to help customize the Services and improve your experience. When you access the Services, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Services.
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser's cookies files may also clear certain opt-out cookies, plug-ins, or settings.
6. Children's Privacy
The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us at [email protected]. If we learn that we have collected personal information from a child under the applicable age without verification of parental consent, we will take steps to delete that information.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to request access to the personal information we hold about you, the right to request correction of any inaccurate personal information, the right to request deletion of your personal information, the right to object to processing of your personal information, the right to data portability, and the right to withdraw consent.
To exercise any of these rights, please contact us at [email protected].
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Rapidsend, LLC
651 N Broad St Suite 201, Middletown, DE, 19709, US
Email: [email protected]
